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Endpoint and Identity

What is PAM (privileged access management)?

PAM (Privileged Access Management) is the strategy and set of technologies that control, monitor and protect a company's most powerful accounts: administrators, service accounts and vendor access. Instead of leaving those credentials loose, PAM keeps them in a vault, grants access only when it is needed and for as long as needed, and records everything that was done.

Zamak TechnologiesUpdated on July 11, 2026

How PAM works

PAM starts from a simple principle: the more power an account holds, the closer it should sit to the vault. Instead of scattering admin passwords across people and systems, it centralizes control.

1

It maps the most powerful accounts

First it finds where privileged access lives: server administrators, service accounts, vendor access. What no one controls, no one protects.

2

It keeps the credentials in a vault

Administrative passwords sit in a digital vault. The person requests access and signs in without ever seeing the password, which is rotated automatically after each use.

3

It grants access only when needed

The privilege is released for a specific task, for a limited time, and withdrawn at the end (just-in-time access). A powerful account left open all the time is idle risk.

4

It records and audits every session

Every privileged access is recorded, from the login to what was done. It leaves the audit trail of who did what, when and where.

Source: N-able Cyber Encyclopedia (definition and components) and the NIST principle of least privilege.

Why privileged accounts are the preferred target

  • An administrator account opens many doors at once. With it, the intruder installs software, erases logs and reaches systems an ordinary account would never touch.
  • Privileged credentials are often shared among technicians and written down in spreadsheets. Each copy is one more key circulating out of control.
  • Service and vendor accounts rarely have their password rotated or a clear owner. They stay active for years, forgotten, with power to spare and no one watching.
  • When a technician or partner leaves the company, the passwords they knew go with them. Without a central vault, it is impossible to be sure they were all changed.

What PAM does in practice

  • Credential vault Keeps the most powerful passwords in one protected place, with automatic rotation. The person uses the access without knowing the password, so it cannot leak through a note or an email.
  • Just-in-time access Releases the privilege only for the task and for the time needed, then withdraws it. It shrinks the window in which a powerful account is exposed.
  • Session recording Records what is done during privileged access, creating the audit trail that compliance requires and that reveals what happened if something goes wrong.
  • Least privilege Gives each person and each system only the access they need, and nothing beyond. Spare privilege is an open door waiting to be used.

Why the administrator account is what the attacker wants most

22%
of breaches start with a stolen credential, the number one entry vector (Verizon DBIR 2025)
60%
of breaches involve the human element (Verizon DBIR 2025)
$ 4.44M
average cost of a data breach (IBM 2025)

The goal of almost every attack is to reach a powerful account. With administrator access, the intruder stops being a trespasser stuck in a corner and starts running the network: turning off defenses, deleting backups and moving from system to system. That is why a stolen credential is the number one way in (22%, Verizon DBIR 2025) and the human element shows up in 60% of breaches (Verizon DBIR 2025): a single admin password, written down or reused, is enough. According to N-able, privileged credentials are involved in the majority of breaches. PAM does not stop every intrusion, but it takes the biggest prize away from the attacker: it vaults the most powerful passwords, limits how long they stay active and records every use, while a breach still costs an average of $ 4.44 million (IBM 2025).

How to bring privileged access under control

Controlling privileged access is less about buying a tool and more about no longer leaving the most powerful keys loose. A few steps separate real control from silent risk:

  1. Know where the master keys areInventory the administrator, service and vendor accounts. You cannot protect access no one knows exists.
  2. End the shared passwordTake administrative passwords out of spreadsheets, emails and people's memory. A central vault with automatic rotation removes the copies that circulate uncontrolled.
  3. Grant access only for the length of the taskPrefer just-in-time access to standing privilege. A powerful account open all the time is a window that did not need to be open.
  4. Add MFA to the most powerful accountsPrivileged access always with a second verification. It is on administrator accounts that a leaked password does the most damage.
  5. Revoke at the right momentWhen someone leaves or changes role, access disappears the same day. With the central vault, that is one click, not a hunt for scattered passwords.

In practice

If the technician who knows your systems best left tomorrow, would you be sure that every administrator password they used had been changed? With a central vault, the answer is yes, in minutes.

How Zamak handles privileged access

Zamak Technologies places the most powerful accounts in a managed vault, with automatic password rotation, access granted for the length of the task and every session recorded, so an administrator credential does not circulate loose or walk out the door when someone leaves the company. Add to that a second identity check on the critical accounts. A good starting point is the cybersecurity diagnostic, which shows where access is still too broad. It is part of Cybersecurity in the Zamak Method.

Frequently asked questions about PAM

What is the difference between PAM and identity management (IAM)?
Identity management (IAM) handles who has access to what, for all users. PAM is the layer specialized in the most powerful accounts, the administrators and services whose access, if stolen, does the most damage. PAM is part of the identity strategy, focused on what is most sensitive.
Is PAM the same as a password manager?
No. A password manager stores a person's day-to-day passwords. PAM controls a company's most powerful accounts: it vaults the credentials, grants access for a limited time, records the session and revokes on the spot. It is password management with control, auditing and least privilege on top.
What is just-in-time access?
It is releasing the privilege only when it is needed and withdrawing it when the task ends, instead of leaving the powerful account open all the time. It shrinks the window in which administrator access can be abused.
Does PAM help with compliance?
Yes. Standards like ISO 27001 and PCI DSS, and data protection laws, require control and a record of who accesses sensitive data. PAM's session recording and audit trail deliver the proof of who did what that an auditor asks for.
Does a small company need PAM?
Yes, and often more so: in smaller companies, a few people hold all the administrator access, and the passwords tend to live in notes. Delivered as a managed service, PAM puts those keys in a vault without requiring a large security team.
Does PAM replace MFA?
No, the two work together. MFA makes sure it is the right person; PAM controls what that person can do with the most powerful access and for how long. Strong identity plus least privilege is the recommended standard.

Related terms

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Vulnerability ManagementPenetration Testing (pentest)Vulnerability ScanningBrute-Force AttackSQL InjectionCross-Site Scripting (XSS)SAST and DAST