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Zamak Services

Every risk to your operation has a service to solve it.

From backup to defense against attacks, Zamak's managed services reinforce your operation where it's exposed, alongside your team. Choose where to start; the plan is designed with you.

24/7 SOC for Endpoints (Managed EDR)

Endpoint detection and response managed by a security operations center (SOC) 24 hours a day, every day: monitoring, triage, investigation, threat hunting and response carried out by security analysts, with Zamak handling management, follow-up and the relationship.
per month

AI Usage Governance & Shadow IT

The map of the software and artificial intelligence your company already uses without you seeing it. Zamak discovers the real usage of applications and AI tools on every machine and browser, names what the team adopted on the side (ChatGPT, Copilot, Claude, Gemini and the software no one approved), classifies each one as approved, unapproved, AI or unused, and opens the governance conversation. It discovers and classifies, without blocking: you get to decide about what you can see. Operated by Zamak, alongside your team. Sized per company served.
per month

Active Defense for AI Use

Your AI usage policy says what is allowed. At the keyboard, what stops it? Active Defense for AI Use is the technical layer that enforces it: it stops, in real time, sensitive data from leaving to an artificial intelligence, controls access to the approved AI tools, and protects the AI assistants that already run tasks in your company against hijacking and malicious instructions. And it does so running on the same endpoint defense and monitoring arsenal Zamak Technologies already operates in your environment, without replacing what you already have. It is the difference between a rule on paper and a control that acts at the moment of risk, one you can demonstrate to the board, the audit and the insurer. Productivity continues: it blocks what is risky and allows approved use.

Brand & Impersonation Monitoring (Brand Protection)

Someone may be using your company's name and visual identity, right now, to deceive your customers: a phishing site with your logo, a fake profile of your brand or an executive, a deceptive ad, a domain that looks like yours, a fake app. You are usually the last to know, and the one who pays for the scam is your customer, while your reputation takes the damage. Brand & Impersonation Monitoring is the service that continuously watches where this abuse happens, Zamak Technologies confirms it is actually fraud, prioritizes by the damage and triggers the removal, so you defend the name you built before it becomes a scam tool.
per month

Co-Managed Advanced Plan

The engineering that steps into your technical team's day-to-day. The Co-Managed Advanced Plan places engineering in the routine, not only for the rare case, with the deep specialist behind and a guaranteed start within 5 business hours. It is the second step of the service plans, with unlimited attendance hours and a predictable cost. Sized by device type.
per month

Co-Managed Essential Plan

The deep backline for your IT team. The Co-Managed Essential Plan places the deep specialist (the most advanced engineering level) behind your team, with unlimited attendance hours and a guaranteed start within 8 business hours, over an environment Zamak keeps healthy proactively. It is the entry point of the service plans, for companies that already have an IT team and want, behind it, a strong backline and a predictable cost. Sized by device type.
per month

Co-Managed IT Platform Access

Your own IT team in command, with the cockpit it was missing. Co-managed access gives your company's technicians a login to the same professional IT operations platform Zamak uses: a single console with the inventory of every device, the state of updates, the automation of routines and remote access, all with roles, permissions and scope isolated to your environment. Zamak sets up the access, trains your team, defines the security guardrails and stays alongside as backup and specialist escalation, never in its place.
per month

Compliance Management (GRC)

Zamak puts and keeps your company always ready to prove it protects data: it maps the requirements of the standard you need to meet, collects the evidence continuously from the tools you already use and produces the report you present to the customer, the auditor and the insurer. Per client, in the Essentials and Pro editions.
per month

Credential & Data Leak Monitoring

Your company's credentials and data leak in attacks that never even touched you: an employee reused a password, a supplier was breached, a document left an inbox. This service continuously cross-checks what is yours, logins, emails, domains and data, against what circulates for sale on the open internet and the dark web, and alerts you the moment something appears, with the evidence to act: change the password before the unauthorized login, contain and notify within the deadline. Zamak Technologies operates the monitoring, guides the response and is your point of contact.
per month

Dedicated IT Care

The most complete support for your IT, with priority and presence. Dedicated IT Care is the top of the plans: it covers every level of support, from first-line user support to the deep specialist, with a priority start within 2 business hours, on-site presence when remote is not enough and technology planning. Unlimited attendance hours, a predictable cost, sized by device type.
per month

Dedicated IT Professional

A dedicated IT professional for your operation, at the level you choose, from intern to manager, working every month as part of your team and backed by Zamak's structure: when they are away, the seat stays filled; when a problem rises above their level, there is someone to escalate to; and selection, training and replacement are on Zamak. A reinforcement to your team, never a replacement.
per month

Digital Threat Takedown

Your brand may be in use right now to rob your customers: a site wearing your face, a fake profile with your logo, a fake app with your name. You built none of them, but the scam uses your name and the loss lands on you. Takedown is the removal: Zamak Technologies triggers the removal of that content with the hosting providers, the domain registrars and the platforms, drives each case from start to finish and is your point of contact to get the fraud offline fast.
per month

Disaster Recovery Testing

Automatic, recurring validation of server and workstation backups: it boots a copy of the system in an isolated environment, confirms it actually starts (machine-intelligence verification) and records the evidence with date and screenshot, ready for audit, cyber insurance and clients. It detects backup failures before the disaster and measures the recovery path. It does not touch production. Run by Zamak. Investment per validated system.
per month

Disaster Recovery as a Service (DRaaS)

Managed disaster recovery: Zamak keeps a ready-to-boot copy of your environment in a secure cloud (Microsoft Azure) and, when disaster takes the operation down, brings your systems back up, the most critical first, without you maintaining a second data center. It includes isolated, immutable copies (anti-ransomware), priority-based recovery, recovery straight onto hardware and an automated test proving the environment boots. Run by Zamak, during business hours; recovery environment available around the clock. By consultation.
per month

Executive & VIP Protection

The most valuable target in your company is not a server: it is a person. The voice, the face and the authority of an executive are already public, and have become raw material for fraud. Someone clones a director's image to ask your own employees for a transfer, creates a fake profile of them, or gathers personal and family data for a targeted attack, all through the personal sphere, which the company's IT does not see. Executive & VIP Protection is the dedicated monitoring of your company's key people: Zamak Technologies maps each one's exposure, watches the impersonation and the leaks tied to them, and alerts with the proof. Security that protects the person, and not only the company.
per month

Extended Detection and Response (XDR)

A single platform brings together the signals from every surface of your company, the computers, the network, the identities (the logins) and the cloud, on one screen, correlates them with artificial intelligence to show the whole attack and automates the response: it isolates the machine, disables the compromised account, blocks the source address. Your team stays in command of the screen, and Zamak delivers, integrates and operates alongside your team.
per month

Extended Web Protection

The layer that decides where each click can go. At the very moment each internet address is resolved, Extended Web Protection blocks the malicious site, the phishing link and the call ransomware tries to make to the criminal, before the page opens and before the file downloads. And it follows the person off the office: on the laptop at home, on the road and on the phone, where the perimeter firewall cannot see. Zamak designs the policy, activates it on every device and delivers the report.
per month

External Attack Surface Management (EASM)

The criminal begins the attack by doing something your company never did: a complete map of everything you left exposed on the internet. The server from an old campaign still online, the test environment a developer published and forgot, the remote access port open to the whole world, the expired certificate. You cannot defend what you do not know you have. EASM is external attack surface management: Zamak Technologies discovers and maps what your company exposes out there, prioritizes what is actually exploitable and watches it continuously, so you see your company the way the attacker sees it and close the doors before he uses them.
per month

IT Asset Lifecycle Management (ITAM)

Zamak reveals and keeps current the picture of every IT device in your company: what it is, how old it is, whether it is under warranty and the right time to replace it. From that, it forecasts the coming years' budget and produces the report ready for the board, the auditor and the insurer. All in one place, built from the environment you already have, per client and kept current by Zamak.
per month

IT Hour Bank

Specialist IT hours you call on when you need them, at the level the problem calls for, from technician to director, delivered by Zamak's team that already knows your operation. You use the hours you use, without carrying a senior on payroll all month or calling a stranger each time. A reinforcement to your team, never a replacement.
per month

IT Team Vacation & Absence Cover

A Zamak professional covers the seat of a member of your IT team while they are away, on vacation, on leave, absent or in the open role while you hire, at the level the job calls for, by the team that already knows your environment. The operation does not stop, and whoever returns does not face weeks of backlog. Support that holds the seat during the absence, never a replacement.
per month