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The Zamak Method

Backup and Disaster Recovery · BCDR · Continuity

Your business comes back online within a time defined before any failure.

Isolated, immutable backup, tested recovery and a continuity plan sized for the downtime your operation can tolerate.

Schedule a meetingCheck your Microsoft 365 backup

The false sense of security

Having a backup is not the same as being able to recover.

The company runs a backup every night and sleeps well. Until the day it needs that backup and finds out the copy sat on the same network the attack encrypted, that the file that mattered never made it into the routine, or that no one ever tested whether it actually comes back. A backup no one proves is a promise, not a protection.

The cloud reinforces the illusion. Microsoft 365 keeps the service up, but recovering your data has an expiration date, and a virtual machine snapshot, the picture of the machine's state, lives in the same place as the machine itself. When the environment goes down, both go down together.

Continuity is not owning a copy. It is owning a copy that is isolated, immutable and tested, with a return time defined before the failure.
Owner and IT lead facing a system that is down, weighing the time to come back
54%

Only 54% of companies hit by ransomware in 2025 managed to restore from their own backups, the lowest rate in six years, according to Sophos, The State of Ransomware 2025. Almost half could not: the copy was in the line of fire, incomplete or never tested. What separates the company that recovers from the one that pays the ransom is not having a backup, it is having a copy that is isolated, immutable and proven to restore.

The market benchmark

The cost of going down has been measured across thousands of companies worldwide.

$1.53 million

is the average cost to recover from a ransomware attack, excluding the ransom, adding up downtime, rebuilding and the hours of getting back on track.

Sophos, The State of Ransomware 2025
94%

of ransomware attacks tried to compromise the victim's backups, and 57% of those attempts succeeded. When the backup goes down with everything else, the recovery bill runs up to eight times higher.

Sophos, The Impact of Compromised Backups on Ransomware Outcomes
$300k

is the level the cost of a single hour of downtime already exceeds for more than 90% of medium and large enterprises. Every hour offline has a price.

ITIC 2024

This is not a technology bill. It is cash flow on hold, the order that goes unbilled, the customer who calls a competitor and payroll coming due while the systems stay down.

Check your Microsoft 365 backup

For decision makers

The same outage, read from four different seats.

An outage is not a technical problem. It is a business event, and every chair measures the damage with a different question.

Owners and partners

The survival of the business

A disaster with no way back is not a scare, it is an existential risk: client data lost, contracts left unfulfilled and a valuation that collapses at the worst possible moment. Having the way back planned and tested is protecting what your company took years to build.

C-levels and managers

Return time on the spreadsheet

Every hour of downtime has a cost, and improvisation turns hours into days. A defined return time trades the unpredictable disaster for a plan with a known deadline, cost and owner, ready for the board.

IT leaders and teams

The pressure of the disaster day

On the day of the failure, it is your team that responds under pressure, without sleep, with the board asking questions. Zamak takes on the isolated backup, the recovery testing and the return plan alongside your team, so that recovery is a known procedure, not a night of improvisation.

IT partners and companies

Continuity as a service

You keep the relationship with your clients and expand what you deliver by working together with Zamak: managed backup, tested recovery and disaster recovery at a standard that would be unfeasible to build alone. Your continuity portfolio grows without growing your structure.

The Zamak Method

The Zamak Method moves through five continuous movements.

The Zamak Method is how Zamak Technologies builds reliable IT operations: five continuous movements, Operate, Protect, Recover, Govern and Anticipate, each with a diagnostic, a managed service and proof of results.
OperateManaged ITProtectCybersecurity
You are hereRecoverContinuity
GovernCompliance
AnticipateThreat Intelligence

continuous cycle

The cycle is continuous and has no mandatory order: the entry point is the pain your company feels today. This page covers Continuity, the return designed before the failure. Cybersecurity and Managed IT, which sustain the operation every day, are one click away on the first two cards.

Planned continuity

What is managed Backup and Disaster Recovery?

Managed Backup and Disaster Recovery is the model in which a specialized team answers for the return of your operation: it keeps isolated, immutable copies of your data and systems, tests recovery before the disaster happens and runs a continuity plan sized to the tolerable return time (the RTO, the maximum time the operation can stay down) and the tolerable data loss (the RPO, how much recent work can be lost), for a defined monthly fee. It brings backup, recovery testing and disaster recovery as a service (DRaaS, resuming the operation in a managed cloud) together under one accountable party: Zamak. It is what the market calls business continuity and disaster recovery, or BCDR.
Team working normally with the operation restored after a tested recovery

The reactive model: anatomy of an outage

1

The backup runs every night and no one checks it: the routine fails in silence, or copies data that was already corrupted.

2

The copy sits on the same network as the operation, within reach of the same attack and the same hardware failure.

3

On the day of the disaster, restoration starts from scratch: reinstalling systems, reconfiguring services and recovering file by file, under pressure.

4

Hours turn into days, and no one can tell the board when the operation comes back.

5

It is discovered, too late, that the backup was incomplete, corrupted or had never been tested.

The proactive Zamak model, with the return designed

1

The copies live isolated and immutable, out of the attack's reach, and the routine is monitored every day.

2

Recovery is tested in a separate environment before the incident, with documented proof that the systems actually start.

3

The continuity plan defines the return time and the order in which each system comes back, sized to what the operation can tolerate.

4

On the day of the disaster, the return is a known procedure: the environment comes up in a managed cloud, most critical systems first.

5

The operation comes back online within the planned time, and the board follows, step by step, what has already returned.

The difference is not making a backup. It is proving that it comes back, within a time defined before the failure happens.

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Backup and continuity services

Continuity is contracted layer by layer.

Seven managed services cover everything from the isolated copy of each piece of data to the full return of the operation in a managed cloud. Each one is contracted individually, scoped to your environment, and all of them feed the continuity plan and the report.

Isolated, immutable backup

The first foundation of continuity is a copy the attack cannot reach: independent from your environment, immutable (it cannot be altered or deleted) and out of the line of fire. Each type of critical data gets its own dedicated copy.

Microsoft 365 Backup

An independent, isolated and immutable copy of email, files, SharePoint and Teams. What sits in Microsoft's cloud stops being your only copy.

View service

Physical Server Backup

The whole server copied out of the line of fire. When the disk fails or an attack encrypts everything, the operation is restored from the copy, on the same equipment or another, without rebuilding from scratch.

View service

Virtual Server Backup

A snapshot is not a backup: it lives in the same place as the virtual machine. This is an independent copy of each virtual machine, outside the host, that comes back even when the host goes down.

View service

Workstation Backup

The work that never reaches the server, protected on each person's computer. If the machine is lost or locked by an attack, the work comes back whole.

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Office Document Backup

Contracts, spreadsheets and proposals with an isolated copy and version history. The document that only existed on one workstation stops being your only copy.

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Tested recovery and continuity

A stored copy is not yet an operation back on its feet. These services prove the backup truly returns and put the company back online when the worst happens.

Disaster Recovery Testing

The proof that the backup comes back: brought up in an isolated environment, with a date and a screenshot. You stop hoping the backup works and start knowing that it does.

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Disaster Recovery as a Service (DRaaS)

The entire environment ready to switch on in a managed cloud. When disaster strikes, the operation comes back through the cloud, most critical systems first, without you keeping a second data center.

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Diagnostic, execution and proof

How it works in practice.

It is the triad that repeats across the entire Zamak Method: diagnostic, managed service and proof of results.

Recovery test report and managed continuity dashboards from ZamakIllustrative examples: recovery test report and real dashboards of managed continuity.

Diagnostic

It starts at no cost and with no commitment: the Microsoft 365 backup checker shows, item by item, what native retention does not protect, and the ransomware resilience diagnostic measures your recovery line in minutes.

Execution

The managed services take over continuity: isolated and immutable backup, recovery testing and disaster recovery at the contracted level, with Zamak answering for the whole.

Proof

With every recovery test, a report in business language records that the systems come back, within the defined time. Evidence that serves the board, the audit and the insurer.

Check your Microsoft 365 backupMeasure your ransomware resilience

The outcome

What changes in the business when continuity is managed.

01

Return with a deadline

Improvisation becomes a procedure: a defined, tested return time replaces the question “when do we come back?” with an answer known before the failure.

02

Predictable cost

A defined monthly subscription takes the place of the loss from a long outage. The continuity budget becomes a stable line, sized by real risk.

03

Proof for those who demand it

Board, audit, corporate customer and insurer receive the evidence that the operation comes back, the day the questionnaire arrives.

Would you rather discuss how long your operation can actually stay down?

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Why Zamak

Companies that cannot stop choose Zamak on evidence, not promises.

Zamak Technologies keeps companies that cannot stop up and running, with service in Portuguese, English and Spanish and client relationships that span more than a decade. A documented method, continuity conducted by specialists and recovery proven in a report: what this page promises is what your audit finds later.

Microsoft Solutions Partner · Modern Work
Microsoft Solutions Partner · Modern Work
Addee (N-able) Elite Group
Addee (N-able) Elite Group
Great Place to Work
Great Place to Work
Brazil-Florida Chamber of Commerce (BACCF)
Brazil-Florida Chamber of Commerce (BACCF)

We operate backup and recovery technology built on isolated, immutable copies, certified to SOC 2 Type II, ISO 27001, HIPAA and PCI-DSS. Recovery is tested, not assumed.

Executive presenting continuity and recovery evidence to the board

Frequently asked questions

What decision makers ask before contracting.

It is the model in which a specialized team answers for the return of your operation: it keeps isolated, immutable copies of your data and systems, tests recovery before the disaster and runs a continuity plan sized to the tolerable return time, for a defined monthly fee. The company gains a designed, tested way back, without having to build and maintain that structure internally.

The backup is the copy of your data. Disaster recovery is the ability to operate again from it, within a defined time: the plan, the environment and the procedure that put the systems back online. Having a backup without a recovery plan is having the copy without knowing when, or whether, the operation returns. Continuity requires both.

Not the way most people assume. The Microsoft 365 agreement is called Shared Responsibility: Microsoft keeps the service up, but recovering your data from a deletion, an attack or a corruption is your responsibility. Native retention keeps 30 to 90 days depending on the data type, and a compromised administrator can wipe that window. An independent backup of Microsoft 365 is mandatory, not optional.

They are the two measures that size continuity. The RTO, the tolerable return time, is how long the operation can stay down before the damage becomes serious. The RPO, the tolerable data loss, is how much recent work the company accepts losing, measured in hours or minutes of data. Defining both is what turns “let's try to come back fast” into a plan with a known deadline and scope.

Only if it is isolated, immutable and tested. In 94% of ransomware attacks the criminals try to compromise the victim's backups, and they succeed 57% of the time (Sophos). In 2025, only 54% of affected companies restored from their own backups, the lowest rate in six years (Sophos, The State of Ransomware 2025). A copy kept on the same network can be encrypted along with it. The one that survives the attack is the copy that is isolated, immutable and proven to recover.

The Zamak Method is how Zamak Technologies builds reliable IT operations: five continuous movements, Operate, Protect, Recover, Govern and Anticipate, each with a diagnostic, a managed service and proof of results. This page covers Recover, managed Backup and Disaster Recovery.

If the answer is not sure, the company is running on the reactive model: the return time only shows up on the day of the disaster, and it is usually far longer than anyone imagined. The first step is measuring where your protection stands with the free Microsoft 365 test on this page; the second is an assessment conversation to design the backup, the recovery testing and the continuity plan right for your company.

The next step

Design your company's way back before the next failure.

One assessment conversation is enough to measure how long your operation can tolerate being down and to design the backup, the recovery testing and the continuity plan right for today.

Postponing has a price too: every week without a tested continuity plan is a bet that the disaster will not arrive before you are ready for it.

Schedule an assessment conversation

A conversation in your language to design continuity and leave with the proposal.

Schedule and get a proposal

Check your Microsoft 365 backup

Minutes to see, item by item, what native retention does not protect.

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The journey continues

Back online. Now prove it and formalize it.

The next step of the method turns continuity into evidence of control: your company demonstrates to the board, the audit and the insurer that it manages assets, identity and compliance with strategic technology direction. Until it arrives, the foundation of the way back is the continuous defense that reduces the chance of the failure happening.

Protect · CybersecurityGovern · Compliance coming soon