The world of a logistics operation
The cargo only moves while the systems move with it
The truck backs up to the dock at the agreed time. The warehouse system picks the order, the transport system sets the route, the customer portal confirms the shipment in real time and the invoice has to go out before the cargo rolls. None of it waits for a frozen screen, a lost order or an operation that goes dark. Your logistics operation runs on technology, and it is that entire foundation that Zamak holds up: the round-the-clock operation that cannot stop, the protection of the cargo and the data that connect you to your customer, the fast recovery when something goes off script and the compliance the shipper now demands to keep you approved.
Where it really hurts
The threat does not stay in the server. It stops the cargo, keeps you up at night and puts the contract at risk, all at once.
An incident at a logistics operation never stays confined to IT. It reaches all the way to the dock and spreads across three layers at the same time, and each one exacts its own price.
What stops
The operation freezes at the worst moment: the dock cannot receive, the order is not picked, the invoice does not go out and the truck sits in the yard. Every hour of downtime is stalled cargo, a breached SLA and a customer on the phone.
What keeps you up at night
The trust that holds your contracts together can walk out the door in a single long outage. The fear is not the attack itself, it is watching the customer move to a competitor before your operation is back.
What should not exist
An operation that promises precision and deadlines should not depend on systems that can freeze during a peak overnight shift, with no one nearby to fix it. Precision and improvisation do not belong on the same dock.
The question that stays
Real cases show logistics operations stopped for weeks after an attack, with customers moving to a competitor before the return. If your operation went dark for that long, how many contracts would survive?
It is not a question about technology. It is a question about how many of your contracts depend on the operation never stopping, and it deserves an answer you can prove, not one you hope is true.
An X-ray of the logistics operation
Where the cargo moves through your operation, and where an attack tries to break the flow
In a logistics operation, what moves is not only the cargo: it is the order, the deadline, the data that connects you to your customer and the proof that everything arrived. We map the four points the flow passes through, because those are exactly the ones an attack looks for.
The system that moves the cargo
The warehouse system, the transport system and the ERP coordinate receiving, picking, routing, dispatch and invoicing.
If it fails: A ransomware attack on any of them freezes the whole operation at once, and the goods stop physically at the dock.
The integration with the customer
The shipper connects their system to yours to track every shipment in real time.
If it fails: That link, which multiplies efficiency, also multiplies risk: through it, one attack reaches dozens of companies at once.
The deadline window
Every pickup and every delivery has a set time, and the customer’s SLA does not forgive delay.
If it fails: A single hour of an unavailable system is enough to break the promise and put the next contract on the line.
The identity and the access
Drivers, branches, partners and your operation’s own digital identity move through the systems.
If it fails: One weak password opens everything, and a fraudster posing as your operation can even reroute the cargo to another address.
Zamak covers the four points as a single system, not as a patchwork of fixes. That is how the cargo keeps moving, and the flow answers only to those with permission.
What’s at stake
The price of one stoppage for anyone who promised the right cargo, in the right place, at the agreed time
Industrial ransomware attacks on transportation and logistics in the first quarter of 2025 alone, up from 69 the quarter before, a 57% jump. That volume made the sector the second most attacked, behind only manufacturing. Source: Dragos, Q1 2025.
Ransomware is present in 88% of breaches at smaller companies, against 39% at large ones. The attack does not choose by size, it chooses by a lowered guard. Source: Verizon DBIR 2025.
Of mid-size and large operations say one hour of downtime costs more than US$ 300,000; and in the top verticals, transportation among them, the bill passes US$ 5 million per hour. Source: ITIC 2024.
The number that breaks the most dangerous myth in the sector: that an attack is a big-operator problem. Size is no longer a shield. Anyone who promises to move cargo on time and connects their systems to the customer’s is a target, from the small distribution center to the large operation, and what decides the outcome is not size, it is whether you are prepared.
A day in the logistics operation
The day flows perfectly, right up to the point where technology decides to stop
The routine of a logistics operation is a chain of hours that do not forgive delay. See where a single incident cuts in and jams everything, and where Zamak changes the ending.
The peak of receiving and dispatch. The dock does not stop, every pickup has a set time and the warehouse system coordinates all of it.
The routes head out. The transport system tracks every vehicle and the customer watches the shipment move in real time.
The deadline close. Invoicing, proof of delivery and the line of trucks in the yard, all on the clock.
A click, an improper login, a ransomware attack. The operation stops at the worst moment, and the cargo sits exactly where it was.
With Zamak, the story ends differently. The threat is detected and contained before it spreads, the systems stay up, the cargo keeps moving and the day closes on time, the way the customer expects.
The turning point
The problem was never your operation. It was an IT model that only chases the fire after the cargo has already stopped.
Most logistics operations live with an IT model that fights fires: it shows up once the warehouse system is already down, once the data has already leaked, once the customer has already called to complain. Zamak reverses the order. We are the enterprise backstop that works ahead, alongside whoever already looks after your technology, so the fire never starts in the middle of the peak. There is a method to it, and it fits in three steps.
The Continuous Flow Plan
See where it stops
In an initial conversation, we map where your operation can jam and where the cargo and the customer’s data can leak. You finish knowing exactly where you are exposed.
Sustain the flow
We keep your systems running without downtime, protected against attacks and with tested recovery, monitored day and night by a dedicated operations center, because your peak is overnight.
Run at the customer’s pace
Your operation starts running with no sudden shocks, reaches the shipper’s audit with the evidence in hand and wins the next contract on the trust of never stopping. This is the destination, not one more task.
From the first conversation to the ongoing follow-up, you have a partner at your side who speaks the language of your operation, not only that of technology.
For every role in your operation
The same protection, speaking to each person who keeps the cargo moving
The scene at the top of this page is made of real people, and each one carries a different concern. Zamak answers all of them without taking the lead role from anyone.
Compliance as a contract credential
Turn the shipper’s audit from an obstacle into a reason to keep you
In logistics, proving your security is in order stopped being paperwork and became a condition to enter and stay in a large customer’s chain. That is why Zamak offers an audit-readiness service: it maps your gaps against the standards the market recognizes, keeps your evidence continuously collected and prepares your operation for the next approval.
ISO 27001
The international standard for information security management. It is the credential the shipper audits before entrusting their cargo, and the one that keeps you approved when competition tightens.
NIST CSF
One of the most widely adopted cyber risk management frameworks in the world. It gives your operation a common language to measure, prove and improve security year after year.
CIS Controls
A prioritized list of practical security controls. It tells your lean team what to do first to cut the greatest share of risk with the least effort.
GDPR and LGPD
The personal data protection laws of the markets you operate in, the European and the Brazilian among them. We treat your customer’s, your driver’s and your recipient’s data with the rigor each market’s law demands.
The compliance stays yours; with Zamak, the work of keeping it in order and the evidence ready for the next audit stop keeping you up at night. It begins with a no-cost assessment against the standard that weighs most on you, and continues as an ongoing engagement.
What changes in practice
A logistics operation that runs with the calm of being in control
When the technology foundation stops being a silent risk and becomes an asset, the difference shows up in the daily life of whoever runs the operation.
The operation does not stop
Systems up when the dock demands it, with tested disaster recovery for the day something goes off script.
The cargo keeps moving
The warehouse system, the transport system and the customer integration stay protected, and the goods stay traceable from receiving to delivery.
The SLA closes on time
The shipper’s audit goes smoothly, the evidence is ready and the agreed deadline stops being a race against the clock.
Trust becomes contracts
On a solid foundation, your operation renews, wins and grows on the reputation of cargo that always arrives.
Proven trust
Logistics operations that entrusted their technology to Zamak
TrelsaLog and Savino Del Bene are among the logistics operations that entrusted Zamak Technologies with the technology that keeps their systems up and their cargo moving. In a sector where every deadline met builds the next contract, looking after the technology of those who carry other companies’ operations is the proof that matters most to us.
Zamak’s credentials
We do not ask you to take our word for it. We show you the credentials.
Zamak Technologies operates on a technology and security foundation that carries the same certifications large customers demand of their own vendors.
Microsoft Solutions Partner
A partnership that attests to Zamak’s competence in Microsoft 365 environments, the base of your office and field teams’ work.
Addee Elite Group
Top of the partner program of N-able’s exclusive distributor in Brazil, a reference in data resilience and recovery.
Great Place to Work
Certification that Zamak is built by people who stick around, which translates into continuity for those who depend on us around the clock.
BACCF member
Brazil-Florida Chamber of Commerce, with an operation ready to follow your cargo across the Americas.
We operate with tools certified in SOC 2 Type II and ISO 27001, the same seals your customer looks for when auditing your supply chain.
Before you ask
Cybersecurity and managed IT for the logistics sector: WMS, ERP and integrations up, docks moving
Cybersecurity and managed IT for the logistics sector is the service that keeps the WMS, the ERP and shipper integrations running around the clock, protects cargo and client data, runs isolated backup with tested recovery and keeps evidence ready for the shipper’s audit. Zamak Technologies delivers that coverage as a single partner, from regional operators to large logistics networks, across the Americas.
Where to go next
Go deeper on what weighs most for your logistics operation
The conversation that keeps the cargo moving
Let’s keep your operation up and your cargo moving
An initial conversation, no strings attached, to map where your operation is exposed and what to do about it. From those who look after technology to those who cannot let the cargo stop.
Book the first conversation