Store · Threat Hunting & Response (MDR/XDR)
Today's intruder does not break down the door. They walk in with the right password.
Many of the attacks that bring a company to a halt do not start with a virus on a computer. They start with a leaked password that lets the attacker into the email and the cloud as if they were an employee, triggering nothing. Antivirus and endpoint defense watch the machines, but the attack comes in through identity, moves across the cloud and spreads through the network, surfaces each tool sees in isolation. The question is no longer whether you have defense on the computers. It is who is bringing every surface together and watching them at the same time.
Compromised credentials were the initial access vector in 22% of breaches, according to the Verizon 2025 Data Breach Investigations Report: the login has become the attacker's favorite door.
A breach takes a mean of 241 days to be identified and contained, according to IBM's Cost of a Data Breach 2025 report: eight months in which the intruder is already inside, and no one has seen it.
Antivirus and endpoint defense protect the computers. But the credential attack comes in through identity and the cloud, the surfaces those tools, on their own, do not see.
A security operations center that watches your entire environment, the computers, the network, the identities and the cloud, brings the signals into one place, hunts the hidden intruder and responds, around the clock. Zamak Technologies places that center alongside your company, follows up and is your point of contact.
Why watching only the computer is not enough
The modern attack happens where your defense is not looking.
See how the attack comes in through identity and the cloud, spreads in silence and never touches the computer, in companies that had antivirus and thought they were protected.
The password leaked on some random site. The login at the company looked normal.
Someone reused their work password on a personal service that suffered a leak. The criminal bought that password, got into the company email and started reading everything. There was no virus for the antivirus to catch, no malicious file on the computer: it was a valid login. The one who cross-checks the company password against breach databases and notices the strange login is the operations center, not the antivirus.
A rule created in the mailbox redirected the invoices.
With the account compromised, the attacker created a silent rule in the email: every message with the word invoice went to a hidden folder and was deleted. For weeks, finance paid tampered bills without suspecting a thing. It all happened in the cloud, on top of a legitimate identity, far from any computer. It is the kind of fraud only seen by whoever watches the identity and cloud surface.
The intruder got in and stayed for weeks, mapping, making no noise.
Between the first stolen login and the final attack, the criminal moves at ease: finds out who the administrator is, where the backups are, which accounts are worth more. Each tool sees a piece of that journey, and none sees the whole. Without someone actively hunting that trail across the surfaces, it only surfaces once the damage is done.
Each tool saw a piece. No one saw the whole attack.
The antivirus logged one alert, the firewall another, the email a third. On different screens, at different hours, with no one connecting the dots. The attack that seemed invisible was scattered across signals no one brought together. Bringing it all onto one screen and correlating is what turns three loose alerts into an attack identified in time.
Each security tool protects its surface, and that still holds. But the modern attack jumps from one to another, and no single tool connects the dots. It is that single view, bringing every surface together and responding, that managed detection and response adds.
What Managed Detection and Response (MDR) is
It is not one more tool. It is a center that watches your entire environment.
Managed detection and response, known by the acronym MDR, is a service in which a security operations center, a team of specialists, monitors, investigates and responds to threats 24 hours a day, every day. It runs on an extended detection platform, the acronym XDR, that brings together in one place the signals from every surface of your company, the computers, the network, the identities (the logins and passwords) and the cloud, and correlates them to see the whole attack, not loose pieces. Zamak places that center to operate for you and takes care of management and the relationship.
Brings together and correlates every surface
The signals from the computers, the network, the identities and the cloud stop living on separate screens and start being read together. The attack that jumps from one surface to another stops slipping by, because there is one place seeing the whole.
Sees the attack that comes in through the login
It is the surface endpoint defense does not cover: out-of-pattern logins, accounts whose password is exposed in known breach databases, access from two distant places at the same time. It is exactly where the attack that fires no virus comes in, and here it is seen.
Hunts the intruder and responds
Beyond waiting for the alarm, the analysts actively look for the intruder that hides, and when they confirm the threat they carry out the response you authorized: disable the compromised account, force a password reset, isolate the machine, block the source address. It is not just recommending what to do, it is doing it.
Managed detection and response does not replace your antivirus or your endpoint defense: it adds to those defenses the surfaces they do not see, identity, network and the cloud, and connects the dots across all of them. Whoever has endpoint defense gains here the view of the whole environment.
What is included
The operations center and the management, together
You get the specialists on duty watching every surface and Zamak taking care of everything around it: the integration, the follow-up and the contact. You focus on your business.
The security operations center (24/7)
The analysts who watch your entire environment, without stopping.
- Signals from the computers, the network, the identities and the cloud brought together and correlated in one place
- Identity monitoring: suspicious logins, compromised accounts and passwords exposed in known breach databases
- Monitoring, triage and prioritization of alerts 24 hours a day, every day
- Proactive hunting for the hidden intruder, before they act
- Response you authorize: disable the account, force a password reset, isolate the machine, block the address
- Investigation of every real incident, with a report and audit trail for compliance
Management by Zamak
The layer that places the operations center alongside your company.
- Integration with the security tools you already use, without replacing everything
- Tuning of what is watched and of the response rules to your environment and your risk
- Zamak receives what the operations center finds and translates it into your business language
- A single point of contact to escalate and decide together with you
- Defining, with you, which responses the center can carry out automatically and which need your word
- Executive and compliance reports on a regular cadence, ready for your security review
Inside the service
How the operations center sees and responds
For those who want the detail: this is how loose signals from different surfaces become an attack identified, contained and reported.
Brings every surface together, without replacing your tools
The platform collects the signals from the computers, the network, the identities and the cloud and correlates them on one screen. It is vendor agnostic: it integrates with the security tools you already have, instead of requiring you to replace everything.
The identity surface, watched
Out-of-pattern logins, access from two distant places in a short time, accounts with undue privilege and passwords that show up in public breach databases, all of it is detected. It is coverage of the vector through which the modern attack comes in, with no need for a virus.
Learns your normal to get the alarm right
In the first weeks, the platform establishes the baseline of each user's and device's normal behavior, and then alerts on the deviation from it. Together with a set of ready rules and an artificial intelligence model, this reduces false alarms and focuses on what truly steps out of pattern.
The real response, not just the recommendation
When the threat is confirmed, the operations center carries out the containment: disables the compromised account, forces a password reset, isolates the device, blocks the source address. You define in advance which actions the center can take on its own and which need your authorization.
Hunting, reporting and an audit trail
Beyond reacting to the alarm, the analysts actively hunt for signs of intruders and attack campaigns. Every incident is documented, forming an audit trail, and you receive executive and compliance reports (for example PCI DSS and HIPAA) on a regular cadence.
Plans and what is in scope
There is a standard plan and an advanced plan, which extend the data history kept for investigation (from thirty to ninety days) and the depth of threat hunting. In scope are detection, investigation, hunting and response; the broad recovery of an already compromised environment is handled separately, scoped with you. That keeps the scope clear from the start.
Optional extensions, sized with you
When your case calls for more, the service extends with optional modules you add as needed: advanced ransomware defense, penetration testing (pentest), incident response and forensics, continuous vulnerability management, phishing awareness training and identity threat detection and response (ITDR). You turn on only what makes sense, and Zamak sizes it with you.
The platform runs on infrastructure certified to SOC 2 and ISO 27001, with controls that support your HIPAA and PCI DSS compliance, and the data travels encrypted in transit and at rest.
The security operations center operates 24 hours a day, every day of the year; Zamak integrates, follows up and is your point of contact.
Take this documentation to present to decision-makers.
The comparison
Endpoint-only defense, building your own center, or a managed MDR/XDR
There are three ways to cover your company's security: rely only on the computers' defense, build your own operations center with the platform and the team, or hire a center that already watches the whole environment. The comparison is between operating models. The Zamak column lists only what Zamak delivers to the client.
Which surfaces are watched
The Zamak choice
Managed MDR/XDR
Computers, network, identities and cloud, on one screen
Endpoint-only defense
Only the computers; identity and cloud are left out
Building your own center
Only the ones you manage to integrate and maintain yourself
Credential or stolen-login attack
The Zamak choice
Managed MDR/XDR
Sees the out-of-pattern login and the leaked password
Endpoint-only defense
Does not see: there is no virus for the antivirus to detect
Building your own center
Depends on you gathering and analyzing the logins
Connects the dots across the surfaces
The Zamak choice
Managed MDR/XDR
Correlates the signals and shows the whole attack
Endpoint-only defense
Each tool sees its piece, in isolation
Building your own center
Requires a correlation platform and engineering
Human hunting and response 24/7
The Zamak choice
Managed MDR/XDR
On-duty analysts hunt and carry out the response
Endpoint-only defense
The platform acts only on the endpoint; no one hunts the rest
Building your own center
Requires hiring, training and scheduling analysts
Cost of having all this
The Zamak choice
Managed MDR/XDR
A predictable monthly cost, with no team to build
Endpoint-only defense
Cheaper, but with most of the attack out of sight
Building your own center
High: platform, team and ongoing training
Ready for insurance and audit
The Zamak choice
Managed MDR/XDR
Audit trail and compliance reporting
Endpoint-only defense
Covers only the endpoint part
Building your own center
Depends on what your center produces
A comparison between security operating models (endpoint-only defense, your own operations center and a managed center). The Zamak column lists only what Zamak delivers to the client, never a platform feature Zamak does not operate.
Risk, impact and response
For every invisible attack, a response across the whole environment
An employee's password leaked and the attacker logged in
The account is used for fraud without firing any virus
How MDR responds
The center cross-checks the password against breach databases, sees the strange login, forces a reset and investigates
A malicious email rule redirecting invoices
Payments go to the criminal for weeks
How MDR responds
Identity and cloud monitoring detects the anomaly on the account and the center responds
The same account accessed from two countries at once
A credential was stolen and is in use right now
How MDR responds
Identity monitoring detects the impossible access, forces a password reset and ends the session
Insurer or audit asks for proof of detection and response across the whole environment
Denied policy or audit finding
How MDR responds
The audit trail and the center's compliance reports serve as evidence
Integration, management and the point of contact are Zamak's.
For every decision maker
What this means for whoever decides
Watching the entire environment, and not just the computers, solves a different pain for each role in the company.
Owner and founder
The blind spot of the stolen login stops existing
What brings companies down the most today, the leaked password that becomes a silent break-in, is now watched by someone on duty. What you built stays protected across the whole environment, not just on the computers.
Executives and management
Detection and response across the whole environment, without building a center
Many cyber insurers now ask for managed detection and response in the policy. Here you get whole-environment coverage as a predictable monthly cost, with a report for audit and insurance, without building and paying for a security team and a correlation platform.
Internal IT leader
The correlated view and the hunting your team is missing
You gain the signals from every surface in one place, identity monitoring and the threat hunting few internal teams have time to do. Zamak's backup adds to your work, alongside your team, never in its place; you decide how much to delegate.
IT partner
An enterprise operations center to offer, without building your own
Offer your clients whole-environment monitoring, with correlation and threat hunting, without the cost of building the platform and the team. Zamak operates behind the scenes and handles management; the relationship with the client stays yours.
Why Zamak
A center that watches the whole environment, with people who understand your business at your side
Zamak Technologies does not just hand over a platform. It places a security operations center to watch your entire environment, integrates with the tools you already use, receives what the center finds and translates it into your business language.
It is years of experience caring for the IT of companies, with specialists who serve in Portuguese, English and Spanish. It is your security backup and your point of contact, alongside your team, never in its place.
Microsoft Solutions Partner · Addee (N-able) Elite Group · Great Place to Work
Operations center run on infrastructure certified to SOC 2 and ISO 27001, with controls that support your HIPAA and PCI DSS compliance.
Frequently asked questions
What companies ask before signing up
See also 24/7 SOC for endpoints (Managed EDR) · Managed advanced endpoint defense (EDR) · Zamak managed cybersecurity
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Put a center watching your entire environment, with no blind spot
The next attack may already be inside, coming in with a stolen password through a door no one is watching, and more and more cyber insurance policies and audits require proof of managed detection and response. Talk to Zamak and have an operations center bringing every surface together, hunting the intruder and responding, every day.
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