Skip to Content

October 19 to 22, 2026 · Orlando, Florida

The world's most important gathering of CIOs. Zamak will be there.

A team that operates in the United States and Brazil, and serves clients in English, Portuguese and Spanish, including on the day something goes wrong. At booth 913 in the Pacific Hall, Kleber Soares Leal and Walter Mino meet the people who decide on technology, risk and continuity.

Book a conversation at the boothGet The First Hour playbook

Cybersecurity, managed IT, backup and recovery, governance and compliance. Microsoft Solutions Partner · Addee (N-able) Elite Group · Great Place to Work.

Exhibitor · booth 913 · Pacific HallGartner IT Symposium/Xpo
0:53
Booth 913Pacific HallWalt Disney World Dolphin, Orlando
Book a conversation
The gathering

Seven thousand CIOs, four days, five decisions to make.

The 2026 theme is Ignite Intelligence: artificial intelligence is no longer a differentiator; it is the foundation. Among the five fronts proposed to CIOs is securing the intelligent enterprise, with a prepared architecture and cyber resilience against AI-driven threats. Cybersecurity and Enterprise Resilience is one of the official agenda topics.

That is the ground Zamak works on every day: keeping companies running when the threat arrives, and proving it with verified recovery rather than promises. For the owner, that is protected valuation; for the executive, a predictable cost; for the internal IT team, enterprise-grade backing.

7,000+CIOs and senior IT leaders
180solution providers
350+sessions over four days
140+Gartner experts

Figures from the conference's official announcement, published by Gartner on July 9, 2026.

One of the 180 technology companies on the show floor.

Zamak Technologies is an exhibitor at Gartner IT Symposium/Xpo 2026, October 19 to 22, at the Walt Disney World Dolphin in Orlando, booth 913 in the Pacific Hall, as part of the Brasil IT+ delegation.

Among the Brazilian technology companies at Gartner IT Symposium/Xpo 2026 is Zamak Technologies, which operates in the United States and in Brazil and delivers managed IT, cybersecurity, backup and compliance services in English, Portuguese and Spanish.

At booth 913

Two people, no layers between you and the decision.

The people at the booth are the people accountable for the operation: the founder and the senior executive who serves companies in the United States. The conversation happens in English, Portuguese or Spanish, in the language you think in.

Kleber Soares Leal, Founder and CEO
Founder and CEO

Kleber Soares Leal

Almost three decades in technology, since 1998. A computer science graduate with an MBA in business management from FGV, he founded Zamak in 2011 on a bet that was unusual at the time: one hundred percent focused on managed services from day one. He designs the binational operation and the model in which Zamak's revenue depends on the stability of your operation.

Ask about

  • the real cost of one hour of downtime in your operation
  • how a company headquartered in the United States with operations in Brazil gets a single response team
  • what changes when recovery is verified rather than assumed
Walter Mino, Senior Sales Executive
Senior Sales Executive

Walter Mino

Works with owners and C-levels in the United States who see technology as a competitive advantage, turning technical risk into a business decision. He is the one who confirms your booth conversation and leads the next step after Orlando.

Ask about

  • how to move from reactive support contracts to a predictable cost
  • what an internal IT team gains from an operations and security center (NOC and SOC) at its side
  • where to start when the cyber insurer asks for evidence

Conversations in English, Portuguese and Spanish.

Before the event

Fifteen minutes at the booth, on the day you prefer.

You choose the day and the time of day. Walter Mino confirms the slot by email within one business day. If you are not in Orlando, the conversation happens online, through the same path.

Book my conversation

Booking received.

Walter Mino confirms the time by email within one business day. Meanwhile, The First Hour playbook can already be on your desk.

Get the playbook

Your details stay with Zamak's United States team, to organize the conversation and whatever follow-up comes from it.

What Zamak brings to the show floor

Five moves that turn risk into routine.

Zamak does not sell tools; it runs a method. Each move answers a question CIOs bring to the Symposium, and all of them point to the same outcome: the company keeps running, at a predictable cost.

01Managed ITThe whole IT operation, or the backing for your internal team, at a predictable monthly cost with no surprises in the spreadsheet.02Managed cybersecurityDetection and response on every endpoint, with the first hour of an incident led by people who have done it before.03Backup and recoveryImmutable copies and verified recovery: coming back stops being a hope and becomes evidence.04Governance and complianceWhat the cyber insurer, the auditor and the customer ask for, organized before they ask.05Threat intelligenceWhat is happening out there, translated into decisions in here, before it becomes an incident.
A scene from Zamak's film for Gartner IT Symposium/Xpo 2026.
A scene from Zamak's film for Gartner IT Symposium/Xpo 2026.

A company headquartered in Miami with a plant in the interior of São Paulo has a single response team, one that speaks to the board and to the shop floor in each one's language, during business hours in both time zones.

For the internal IT team, Zamak is backing, never a replacement: an operations and security center alongside your people, so they deliver more, in less time, with the best of technology.

What we bring to your desk

The first hour of an incident decides the cost of the months that follow.

What a company does in the first sixty minutes of an attack defines how long it stays down, how much it pays and what will be said about it. Zamak wrote the playbook for that hour from NIST and CISA recommendations, to be read by the people who decide, not only by the people who operate.

  1. 0 to 5 minDisconnect, do not wipeOff the network; power off only if you cannot disconnect.
  2. 5 to 15Declare the incidentOne lead, one channel, one timestamped log.
  3. 15 to 30PreserveBackups isolated; nothing wiped or rebooted to see what happens.
  4. 30 to 45Call the four numbersIT and security partner, insurer, legal counsel, law enforcement.
  5. 45 to 55One voiceLeadership speaks; nobody speculates or posts.
  6. 55 to 60Decide the next hourScope, continuity plan, who talks to customers and when.

Get the full playbook by email

Six steps, everyone's role, what never to do, the four contacts to fill in before you need them, and a one-page version for the board. Written to be forwarded.

Get the playbook

The playbook is on its way.

It reaches your inbox in moments, ready to be forwarded to whoever decides in your company. At booth 913, the conversation picks up where the playbook leaves off.

Book a conversation at the booth

Sources: NIST SP 800-61 Rev. 3, Incident Response Recommendations and Considerations (2025) · CISA and FBI, #StopRansomware Guide.

Orlando, October 19 to 22

Where, when and how to reach booth 913.

The place

Walt Disney World Dolphin, 1500 Epcot Resort Boulevard, Lake Buena Vista, Florida 32830.

The show floor occupies the hotel's lower level. Booth 913 is in the Pacific Hall, in the space of the Brasil IT+ delegation, an initiative of Softex and ApexBrasil that brings together Brazilian technology companies.

Badge pickup at the Central Pavilion, with a photo ID.

Show floor hours

Monday, 1910:45 AM to 7:15 PM
Tuesday, 209:45 AM to 6:15 PM
Wednesday, 219:45 AM to 7:15 PM
Thursday, 229:45 AM to 1:45 PM

Local time (EDT). Evening cocktail on the show floor Monday through Wednesday.

Before

Book the conversation on this page and get the playbook. In the ads and on LinkedIn, follow the official hashtag #GartnerSYM.

During

Kleber and Walter are at booth 913 during show floor hours. Booked conversations have a set time; walk-ins are welcome, and the booking only guarantees the slot.

After

Within one business day, everyone who talked to us receives the next step by email. This page then carries the recap: what CIOs told us in Orlando.

Before you ask at the booth

Questions before Orlando.

Yes. Zamak Technologies exhibits from October 19 to 22, 2026 at booth 913 in the Pacific Hall, at the Walt Disney World Dolphin in Orlando, as part of the Brasil IT+ delegation. The booth team is Kleber Soares Leal, founder and CEO, and Walter Mino, Senior Sales Executive.

It is Gartner's annual conference for CIOs and IT executives, described by the organizer itself as the world's most important gathering of CIOs and other IT executives. The 2026 edition, in Orlando, has the theme Ignite Intelligence and brings together more than 7,000 CIOs and senior leaders, 180 solution providers and more than 350 sessions over four days.

Through the form on this page: you indicate the day, time of day and topic, and Walter Mino confirms the slot by email within one business day. The conversation lasts about fifteen minutes and takes place at booth 913. Anyone not in Orlando talks online with the United States team, through the Discovery Meeting booking.

The show floor is part of the conference, and access follows Gartner's badge rules. Anyone without a badge talks to Zamak online, at no cost, through the Discovery Meeting booking with the United States team.

English, Portuguese and Spanish, at the booth and in the day-to-day operation. Zamak operates in the United States and in Brazil and serves companies across the Americas with a single response team.

It is a free document, sent by email, that describes what a company does in the first sixty minutes of a cyber incident: the six steps, each person's role, what never to do, the four contacts to fill in before you need them and a one-page version for the board. Zamak wrote it from NIST SP 800-61 Rev. 3 and the CISA and FBI #StopRansomware Guide.

Companies from 5 to 5,000 employees, in any industry that depends on reliable technology: from the growing company that needs a whole IT operation to large operations with their own IT team that need enterprise-grade operations and security backing.

No. Being an exhibitor communicates that Zamak is at the event, alongside other solution providers; it does not represent an evaluation, recommendation or endorsement by Gartner. What Zamak says about itself is verifiable on this site, in its partners' credentials and in the conversation.

Four days in Orlando. Fifteen minutes with the people accountable for your continuity.

Book the conversation at booth 913 or, if you are not at the Symposium, talk online with Zamak's United States team.

Secure my slot at booth 913Talk online

Microsoft Solutions Partner · Addee (N-able) Elite Group · Great Place to Work · United States and Brazil