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Extended IT Team

Dedicated IT Professional

A dedicated IT professional for your operation, at the level you choose, from intern to manager, working every month as part of your team and backed by Zamak's structure: when they are away, the seat stays filled; when a problem rises above their level, there is someone to escalate to; and selection, training and replacement are on Zamak. A reinforcement to your team, never a replacement.
per month

IT Hour Bank

Specialist IT hours you call on when you need them, at the level the problem calls for, from technician to director, delivered by Zamak's team that already knows your operation. You use the hours you use, without carrying a senior on payroll all month or calling a stranger each time. A reinforcement to your team, never a replacement.
per month

IT Team Vacation & Absence Cover

A Zamak professional covers the seat of a member of your IT team while they are away, on vacation, on leave, absent or in the open role while you hire, at the level the job calls for, by the team that already knows your environment. The operation does not stop, and whoever returns does not face weeks of backlog. Support that holds the seat during the absence, never a replacement.
per month

Managed Services Implementation and Activation (Setup/Onboarding)

Full implementation of the services contracted in the proposal: technical alignment meetings with your team, an execution plan, configuration of every item in scope, application of the agreed rules, follow-up during execution and entry into operation, with a record of what was done. A one-time charge, made in advance and separate from the monthly fee, so the contract value remains the real number of the ongoing operation.