The advantages and the myths surrounding IT outsourcing

Updated on July 20, 2026

Currently, with the rapid advancement of technology and the fact that working with IT is already routine for companies of all sizes and segments, using IT outsourcing services has become a great alternative when thinking about focusing on the company's core business and providing quality service. IT outsourcing helps reduce costs and shapes technical and operational issues for companies. This brings the ease of not needing to create a new department or invest in hiring more employees, making it more advantageous to sign up for the complete service. With that in mind, we’ve put together some advantages and myths surrounding the hiring of IT outsourcing services in our article! Because there is a lot of talk and speculation about the subject. Advantages of IT Outsourcing Specialized employees and professionals with extra IT skills are not easy to find in the market. Companies that offer outsourcing services in the technology sectors can greatly help fill in the gaps simply by providing this type of experience to their clients. In fact, there are many advantages to investing in outsourcing, and many companies have been betting on this solution to optimize their activities, strategies, and services. Thus, we have selected some reasons that clearly explain how advantageous outsourcing in this area is for a company. Check them out:

• Possibility of being strategic: boosting activities and creating new business opportunities.
• Simplification of services: optimizing tasks across all corporate sectors, streamlining user routines, and increasing productivity.
• Choosing suitable services: the possibility of finding differentiated technology services, allowing you to select what best fits your needs. For example: cloud computing can be hired on demand, enabling you to choose the amount and most suitable prices.
• Being able to count on quality services: by investing in equipment and specialized professionals to maintain the quality of its services, the company can also rely on a high-quality infrastructure.

See some other very positive differentiators:

• Expectations of budget reduction
• Flexibilizing the cost center
• Providing the necessary support for the company to achieve its goals
• Serving clients (internal/external) as quickly as possible

Not to mention that by investing in IT outsourcing, your company remains even more competitive and up to date. Some Myths about IT Outsourcing Some companies and entrepreneurs still believe that IT outsourcing is not a strategic resource for the organization and feel insecure about it. They forget that in the digital age, not only large companies but especially medium and small ones practically depend on this type of contract (or partnership) to operate. With that in mind, we have listed below some myths about IT outsourcing that are out there and that you should not be fooled by:

1. Only large companies can benefit from IT outsourcing
2. The only return from outsourcing is cost reduction
3. Projects executed by third parties do not add value to the company
4. Hiring IT outsourcing is expensive and precarious
5. Labor relations are questionable (it is worth mentioning here that they exist and are guaranteed by law - Bill 4330/04)
6. Outsourcing core business activities is illegal (it is worth citing the same Bill 4330/04 to demystify this statement)
7. With IT outsourcing, public sector competitions will end (it is also worth noting, in order to demystify, that public competitions are mandatory and are provided for in our Constitution of 1988)

All these myths surround IT outsourcing, and we have brought them to your attention in an effort to clarify that by hiring such a service, your company will be opting — contrary to what the 'myths' claim — for an excellent business solution. Count on the resources of Zamak Residente Plan for companies that need a professional presence at the workplace. And also learn about the Zamak Dedicado Plan, with proactive management that offers the ideal plan to serve your company. IT outsourcing could be the solution you needed to boost your business!  

Frequently asked questions

What is IT outsourcing and why do companies adopt it?

IT outsourcing means hiring a specialized company to handle technology services and processes, allowing the client company to focus on its core business without creating an internal department or hiring more staff. The model helps reduce costs and resolve technical and operational issues with the support of specialized professionals.

What are the main advantages of outsourcing IT services?

The advantages include the ability to act more strategically, simplifying tasks across all corporate areas, and access to technology services on demand, such as cloud computing. It also means relying on specialized equipment and professionals, which ensures a high-quality infrastructure and the expectation of budget reduction.

Is IT outsourcing only worthwhile for large companies?

No, that is one of the most common myths about the topic. In the digital age, small and medium-sized companies also depend on this type of contract or partnership to operate, not just large corporations.